Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

We deliver through courier services.

How Long Will It Take To Get My Package?

Inside Dhaka Metro it takes 24-48 hours. Out side of Dhaka Metro it takes usually 72-108 hours.

How much delivery charge?

Inside Dhaka Metro Standard Delivery Charge: 80 BDT. Outside Dhaka Metro Standard Delivery Charge: 120 BDT. Delivery charge may change based on products and location along with emergency delivery request.

PAYMENT

What Payment Methods Are Accepted?

Cash on delivery accepted all over Bangladesh. You can also pay through bKash and deposit to our bank account.

Order & Retunrs

How do I place an Order?

You can place through online. You can also send us message through email or Facebook messenger to confirm your order.

How Can I Cancel Or Change My Order?

You can call us. You can send email or send message through messenger.

Do I need an account to place an order?

No, you place order as a guest or you can call us to place your order.

How Do I Track My Order?

Currently we don't have that feature.

How Can I Return a Product?

If you didn't receive exact product, or a default product or a different product you send direct to our office address.

How to claim warranty?

To claim warranty, you must show the money receipt and send the product to our address. You must obey our warranty policy according to product category.
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