To ensure customer satisfaction, we offer smooth return policy with a valid reason customers are not ready to receive or use a specific poroduct.
Please follow below policies for a valid return:
- Purchase Documents
- Mention the valid reason of return
a. Delivery of wrong or defective item
b. Broken or damage product
c. Missing any part or accessories
d. Mismatch with given description or image as shown in the website or facebook
Please follow below policies of a invalid return:
- Any kind of physical damage
- Malfunctioning of product
- Used or installed
- Return after 24-72 hours
- Any original belongings of the products which delivered like as packaging, accessories, manual etc.
- Change of Mind
For a full refund, a customer has to follow all our valid return policies and return the product at our address in good condition. The return delivery cost will be given by customer. Note, that for a refund we will only pay product cost. Incase any third party commission or deduction will not be given by RARO Tech. Once a customer meet all valid return policy, RARO Tech will refund mentioned amount within 2-3 working days.